Effective date: January 1, 2026 · Last updated: January 1, 2026
1. Introduction
Contho Congo Supply Co. ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit conthocongo.com, how we use it, and the choices you have. By using the website you agree to the practices described here.
2. Information We Collect
We collect information you provide directly to us, such as your name, company, email, phone number and project details when you submit our contact form or email us. We also automatically collect limited technical data such as your IP address, browser type, device, referring URL and pages viewed, using cookies and standard server logs.
3. How We Use Your Information
- To respond to enquiries and prepare commercial quotations;
- To manage ongoing supplier–client relationships and deliveries;
- To improve the performance and content of the website;
- To detect, prevent and address technical, security or fraudulent activity;
- To comply with applicable legal and regulatory obligations, including U.S. export controls.
4. Legal Bases (EEA / UK visitors)
Where the GDPR or UK GDPR applies, we rely on the following legal bases: (a) your consent, for optional cookies and marketing communications; (b) performance of a contract, when handling quotations and orders; (c) our legitimate interests in operating and securing our business; and (d) compliance with legal obligations.
5. Sharing of Information
We do not sell personal information. We share it only with (i) trusted service providers who help us operate the site or fulfil orders (hosting, email, logistics, payment processing), (ii) professional advisors bound by confidentiality, and (iii) government authorities where required by law.
6. International Transfers
Because we operate globally, information may be transferred to and processed in countries other than your own. Where required, we rely on appropriate safeguards such as standard contractual clauses.
7. Data Retention
We keep personal information only as long as necessary for the purposes described above and to comply with legal, tax and accounting requirements. Enquiry data is generally retained for up to 36 months.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to our processing of your personal information, and to data portability. To exercise these rights, email support@conthocongo.com. California residents have additional rights under the CCPA/CPRA, including the right to know and to opt out of the sale or sharing of personal information (we do not sell it).
9. Security
We use administrative, technical and physical safeguards designed to protect personal information. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. Children
The website is intended for business users and is not directed to children under 16. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates take effect when posted on this page. Please check the "Last updated" date periodically.
If you have any questions about this document, please contact us:
Contho Congo Supply Co.
1717 Chestnut Oak Court, Orlando, FL 32839, USA
+1 (754) 221-0661 · support@conthocongo.com